Loss Investigation Manager

7 days ago


Eastern Suburbs, Australia Woolworths Full time
Job Summary

We are seeking a highly skilled Loss Investigation Lead to join our team at Woolworths Supermarkets in VIC/TAS. As a key member of our National Store Loss Team, you will play a critical role in reducing stock loss and ensuring the safety of our team and assets.

Key Responsibilities
  • Manage serious incident response and investigation, identifying root causes and implementing risk mitigation strategies
  • Lead internal investigations relating to team member misconduct for fraud/theft incidents and liaise with internal stakeholders
  • Investigate external non-payment and Organized Retail Crime, preparing briefs of evidence
  • Develop and implement strategies to reduce stock loss in stores
  • Manage a security guard portfolio (Uniform/Covert) for team safety and loss reduction
  • Act as SME and business lead with regard to CCTV and alarms
  • Liaise with internal and external stakeholders in relation to security systems for new store builds, renewals, and projects
Requirements
  • Law Enforcement background, specifically in the Criminal Investigation field desirable
  • Experience managing complex workplace investigations
  • Incident management experience
  • Ability to manage high-risk situations
  • Experience in the retail loss environment or a passion for retail
  • Ability to manage/influence stakeholders at all Operational levels
  • Strong collaborative skills
  • Ability to think strategically and have a growth mindset
  • Have balanced judgment and the ability to consider multiple perspectives
  • Willingness to learn in a fast-paced environment
What We Offer
  • A global business with endless career possibilities around every corner and across every discipline
  • A range of programs to help you prioritize and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy that gives you more space for what matters to you
About Us

We are a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

We recognize the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.



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