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Loss Investigation Manager

2 months ago

Eastern Suburbs, Australia Woolworths Full time
Job Summary

We are seeking a highly skilled Loss Investigation Lead to join our team at Woolworths Supermarkets in VIC/TAS. As a key member of our National Store Loss Team, you will play a critical role in reducing stock loss and ensuring the safety of our team and assets.

Key Responsibilities
  • Manage serious incident response and investigation, identifying root cause and implementing risk mitigation strategies
  • Lead internal investigations relating to team member misconduct for fraud/theft incidents and liaise with internal stakeholders
  • Investigate external non-payment and Organized Retail Crime and prepare briefs of evidence
  • Develop and implement strategies to reduce stock loss in stores
  • Manage a security guard portfolio (Uniform/Covert) for team safety and loss reduction
  • Act as SME and business lead with regard to CCTV and alarms
  • Liaise with internal and external stakeholders in relation to security systems for new store builds, renewals and projects
Requirements
  • Law Enforcement background, specifically in the Criminal Investigation field desirable
  • Experience managing complex workplace investigations
  • Incident management experience
  • Ability to manage high risk situations
  • Experience in the retail loss environment or a passion for retail
  • Ability to manage/influence stakeholders at all Operational levels
  • Strong collaborative skills
  • Ability to think strategically and have a growth mindset
  • Have balanced judgement and the ability to consider multiple perspectives
  • Willingness to learn in a fast paced environment
About Us

We are a global business with a purpose-driven culture that thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We offer a range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. Our team members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward great work.

What We Offer
  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy that gives you more space for what matters to you
Join Our Team

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about retail loss prevention and have the skills and experience we are looking for, please submit your application. We look forward to hearing from you.