Senior Freight Operations Manager
1 month ago
Company Overview
DSV Road Transport is a global leader in the transport and logistics industry, offering a wide range of services to customers worldwide.
About the Role
We are currently seeking a Senior Freight Operations Manager to join our team at Melbourne Airport Site. As a Senior Freight Operations Manager, you will be responsible for managing freight flow to and from the warehouse, invoicing, issuing credit returns, liaising with customers, transport providers (internal and external), stock control, and supplier management.
Key Responsibilities
- Manage day-to-day activities of the Solutions team ensuring workloads are allocated while providing authoritative advice and guidance to operators.
- Act as the key interface between the Company and its clients on medium-term issues or SLA's.
- Establish work activities, key performance indicators (KPIs), operational procedures, training activities, for the Agencies' warehouse operations, as part of maintaining compliance and service requirements.
- Ensure the operation has the capability of meeting the requirement of daily processing of client orders in accordance with the Company Objectives of 'all orders despatched within the contracted time of receipt, whilst managing Total Order Accuracy'
- Ensure all team members have completed the induction (within timetable) and first day training prior to commencing work. To ensure a training programme is implemented within scheduled timeframe for all procedures, which apply to the work activities.
- Establish and maintain a systematic approach of ensuring all activities in the warehouse(s) are carried out in accordance with documented SOPs, Work Instructions, and compliance guidelines, and in accordance with GxP requirements.
- Ensure client standards are achieved and are regularly audited to ensure various services and routes are appropriately designed to meet the client's needs and legislative requirements. Conduct regular compliance audits of the warehouse.
Requirements
- Experience in a similar role or substantial administrative experience including an accounts function.
- Understanding of P&L, Customer accounts, OH&S Policies and legislative requirements in regard to warehouse operations and people management.
- Experience in Warehouse Management Systems (WMS) and Microsoft Office.
Benefits
We offer a competitive salary package, including a base salary of approximately $120,000 - $150,000 per annum, plus superannuation and other benefits.
Career Opportunities
As a Senior Freight Operations Manager, you will have opportunities to develop your career within a dynamic and progressive organisation. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.
About DSV
DSV is a global company with over 75,000 employees in more than 80 countries. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. We are committed to trading on nature's terms and strive to lead the way towards a more sustainable future for our industry.
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