Claims Support Specialist

1 week ago


Melbourne, Victoria, Australia beBeeTechnical Full time $100,000 - $150,000

Job Summary:

We are seeking a Technical Specialist to support our team in the management of claims related to Victorian workers compensation law and WorkSafe Victoria guidelines.

Main Responsibilities:

  • Provide technical assistance to claims teams regarding claims management processes
  • Conduct ongoing reviews of Medical & Like entitlements according to the Act and WorkSafe guidelines
  • Evaluate decisions based on quality decision-making guidelines
  • In collaboration with the Team Leader, develop strategies to enhance key performance measures
  • Continuously improve claims management practices through feedback and trend identification
  • Maintain strong relationships with internal and external stakeholders
  • Ensure organizational compliance with regulatory requirements

Requirements:

  • Strong understanding of claims management within the Victorian workers compensation scheme
  • Minimum 3 years' experience in case management or a related field is preferred
  • Experience in managing relationships and stakeholder expectations
  • Excellent problem-solving and strategic thinking skills
  • Coaching and supporting others in their professional development


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