Service Excellence Ambassador

2 weeks ago

Varsity Lakes, Queensland, Australia beBeeDiversity Full time $104,000 - $130,878
Customer Service Representative Opportunity

This role comes with a level of responsibility in ensuring the integrity and compliance of information and customer data. You will be assisted by a team of Customer Contact Officers as well as a supportive Team Leader and management team.

The successful candidate will have a combination of inbound and outbound customer service skills, so great communication skills coupled with a desire to learn new skills are essential for this role.

Key Responsibilities:
  • Provide excellent customer service to our clients
  • Assist with incoming and outgoing calls
  • Meet and exceed performance targets


Benefits:
Fully paid, comprehensive on-the-job training
Rewards and recognition program, including awards and retail discounts
Ongoing training tailored for your personal and career development goals
A friendly and diverse team with inclusivity and care at the heart of everything we do
Access to our 24/7 Employee Assistance Program, including immediate mental health and counselling support.

Our company values the unique skills and experiences people bring into our organisation. We provide a range of benefits to support our paramount commitment to staff wellbeing, including:

About Us:
At our organisation, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of dedicated professionals responsible for delivering essential public services around the world in areas including defence, justice, immigration, healthcare, facilities management and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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