Customer Service Representative

3 weeks ago


Victor Harbor, Australia Telstra Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team in Telstra Retail Stores. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by providing tailored solutions and expert advice on our products and services.

Key Responsibilities

  • Build meaningful relationships with customers to understand their needs and preferences
  • Provide expert advice on our products and services to customers
  • Collaborate with colleagues to identify and resolve customer issues
  • Stay up-to-date with the latest product and service offerings to provide informed advice to customers
  • Meet sales targets and KPIs to contribute to the success of the team

What We Offer

  • A competitive salary package and benefits
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment
  • The opportunity to work with a leading telecommunications company in a dynamic and fast-paced industry


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