Retail Sales and Service Representative
2 weeks ago
At Telstra, we're committed to building a connected future for everyone. As a Retail Sales and Service Representative, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.
We're looking for talented individuals who are passionate about technology and have a knack for building strong relationships with customers. If you're a team player with a positive attitude and a drive to succeed, we want to hear from you
About the Role:
Job DescriptionThis is an exciting opportunity to join our retail team and be part of a dynamic environment that's always evolving. As a Retail Sales and Service Representative, you'll be responsible for:
- Providing outstanding customer service and ensuring that customers have an exceptional experience in-store.
- Generating sales through consultative selling techniques and identifying opportunities to upsell and cross-sell products and services.
- Working closely with colleagues to achieve sales targets and KPIs.
You'll also have the opportunity to develop your skills and knowledge in a fast-paced environment, with ongoing training and support to help you succeed in your role.
About You:
RequirementsTo be successful in this role, you'll need:
- A positive and resilient approach to customer service, even in challenging situations.
- The ability to build rapport with customers and understand their needs.
- A drive to reach and exceed sales targets and KPIs.
- An appetite for learning and growing within the role and beyond.
We offer a competitive salary package, including:
$65,000 - $75,000 per annum, plus superannuation and other benefits.
Flexible working arrangements and a supportive work environment.
Ongoing training and development opportunities.
Opportunities for career progression and advancement.
We value diversity and inclusion and welcome applications from people of all backgrounds.
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