Retail Sales and Service Representative

2 weeks ago


Victor Harbor, Australia Telstra Full time

At Telstra, we're committed to building a connected future for everyone. As a Retail Sales and Service Representative, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.

We're looking for talented individuals who are passionate about technology and have a knack for building strong relationships with customers. If you're a team player with a positive attitude and a drive to succeed, we want to hear from you

About the Role:

Job Description

This is an exciting opportunity to join our retail team and be part of a dynamic environment that's always evolving. As a Retail Sales and Service Representative, you'll be responsible for:

  • Providing outstanding customer service and ensuring that customers have an exceptional experience in-store.
  • Generating sales through consultative selling techniques and identifying opportunities to upsell and cross-sell products and services.
  • Working closely with colleagues to achieve sales targets and KPIs.

You'll also have the opportunity to develop your skills and knowledge in a fast-paced environment, with ongoing training and support to help you succeed in your role.

About You:

Requirements

To be successful in this role, you'll need:

  • A positive and resilient approach to customer service, even in challenging situations.
  • The ability to build rapport with customers and understand their needs.
  • A drive to reach and exceed sales targets and KPIs.
  • An appetite for learning and growing within the role and beyond.

We offer a competitive salary package, including:

$65,000 - $75,000 per annum, plus superannuation and other benefits.

Flexible working arrangements and a supportive work environment.

Ongoing training and development opportunities.

Opportunities for career progression and advancement.

We value diversity and inclusion and welcome applications from people of all backgrounds.



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