
Guest Experience Coordinator
12 hours ago
We are seeking an experienced Guest Service Agent / Front Office Receptionist to join our organization. The role involves greeting guests, checking-in and checking-out, assisting in-house guests, finalising guest accounts, and other responsibilities.
The successful applicant will be required to demonstrate:
- a passion for providing friendly personalised service
- reliable and able to work a flexible roster
- the ability to work independently, unsupervised and within a close knit team
- high attention to detail
- personable and bright face-to-face and phone manner
- excellent communication, interpersonal and time management skills
The ideal candidate will have previous experience with Windows systems and Front Office reservation programs, as well as Front Office, Customer Service and/or Hospitality and Tourism qualifications.
In return for your skills, expertise and dedication, you will be provided with a competitive industry hourly rate, free on-site car parking, uniforms and discounts for accommodation.
This is a great opportunity to contribute to the growth and success of our organisation.
Key Responsibilities- Greeting guests and checking-in and checking-out
- Assisting in-house guests
- Finalising guest accounts
- Previous experience with Windows systems and Front Office reservation programs
- Front Office, Customer Service and/or Hospitality and Tourism qualifications
- Competitive industry hourly rate
- Free on-site car parking
- Uniforms and discounts for accommodation
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