
Dedicated Care Specialist
1 day ago
We are seeking a skilled and experienced Professional to join our team in Werribee. This is a full-time position that involves supporting a Lawyer with Workers Compensation matters.
The successful candidate will be responsible for providing exceptional care and support to clients in a professional manner, building strong relationships with internal and external stakeholders, and mentoring legal support staff.
This role requires the ability to work autonomously as well as in a team environment, with excellent written and drafting skills, attention to detail, and time management skills.
Key Responsibilities:
- Providing great care and support to clients in a professional manner
- Building strong relationships with clients, internal and external stakeholders
- Mentoring and training legal support staff
- Supporting the team with general file management and administration
- Coordinating appointments for lawyers, medico-legal appointments for clients, conferences and mediations
- Communicating with clients, insurers and other professionals both in writing and verbally
- Preparing legal correspondence and compiling court documents
- Preparing matters for conferences and hearings
Requirements:
- Previous experience with Workers Compensation matters
- Natural passion for helping people and high level of empathy
- Exceptional experience in communication and customer service
- Excellent written and drafting skills
- Recognize the importance of attention to detail and time management
- Demonstrated organizational skills and the ability to multi-task
- Ability to work autonomously as well as in a team environment
- Willingness to learn
- Proactive approach and initiative
- Available to work 38 hours per week, between the hours of 8:30am – 5pm Monday to Friday
What We Offer:
- A leading law firm with a strong commitment to client care
- Opportunities for career development and growth
- Competitive salary and benefits package
- A dynamic and supportive team environment
To Be Eligible:
You must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the application process.
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