Marketing Manager
5 days ago
About the Role:
We are seeking a highly skilled Marketing Manager - Customer Experience to join our team at BIG W. As a key member of our marketing team, you will be responsible for driving the BIG W customer experience, creating relevant omnichannel experiences that are differentiating and meaningful for Australian families.
Key Responsibilities:
- Drive the BIG W customer experience, creating relevant omnichannel experiences that are differentiating and meaningful for Australian families.
- Support the creation of an engaging omnichannel customer experience that seamlessly integrates across our store and digital channels.
- Make informed decisions based on customer insights, data-led market trends, and key performance indicators to continually refine and improve the customer experience.
- Assist to manage the associated budgets to deliver all Customer and Brand experience initiatives.
- Assist to manage the day-to-day relationship and commercial relationship with our print partner suppliers.
What You'll Bring:
- 2+ years experience in a marketing team for a successful customer-centric brand.
- Customer-centric marketing approach with a curiosity for what emerging technologies can bring.
- Bravery to try new things, thinking outside the box to deliver brand-centric customer experiences.
- Analytical insight; measurement and impact of data to show the business results of strategic marketing efforts.
- Exceptional relationship-building capabilities, managing stakeholders at all levels.
About Us:
Woolworths Limited is a global business with endless career possibilities around every corner and across every discipline. We offer a progressive and flexible work-from-home policy, access to Sonder, and a range of team member benefits. We're a proud part of the Woolworths Group, a company that values diversity, equity, inclusion, and belonging.
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