Enable Transformation

5 days ago

Melbourne, Victoria, Australia beBeeWorkplace Full time $140,000 - $170,000
Enabling Workplace Transformation

We have a significant presence in the Australian community, and our company is ranked among the top 30-listed firms with a team of over 120,000 members.

About the Role:

The Manager for Workplace Technology Enablement will be responsible for setting up and delivering a brand-new enablement function within the Technology department.

This includes accountability for:
• Development and maturity of this new function.
• Providing 'voice of the user' mechanism and persistent feedback loop
– to support creation of team member experience backlog items.

Your Key Responsibilities Will Include:

• Establishing the workplace technology enablement function.
• Ensuring the functions services, roles and responsibilities are socialised and set-up and catalogued.
• Building strong cross-functional relationships with other technology support functions and partners - working to continuously enhance the team member experience.
• Delivery through key technology partners.
• Gathering data (needs and sentiment), to measure adoption of our workplace technology services and extract actionable insights to understand and improve the employee workplace technology experience and sentiment.
• Creation of a forward schedule and delivery of on-going Technology Training, content creation and adoption activities.
• Implement creative and engaging content.
• Utilise existing Technology & Collaboration platforms and activities to leverage the collective knowledge and passion of team members e.g., champion communities, crowd sourcing.
• Curation of Journey Mapping and personas.
• Contribute to Technology project funded initiatives where required.

About You & Your Skills:

We are undergoing transformation to deliver our multi-year Tech Strategy and Roadmap.

To ensure the success of this new function, you bring the below experience:
• Experience leading teams through transformational change.
• Demonstrated experience in change management, including the design and delivery of Technology enablement strategies, communications, and training.
• Previous experience in technology adoption including introducing enablement as a capability.
• Accreditation or equivalent experience in Change Management Methodologies or Communications.
• Customer Service mindset and passion
• understands the role technology enablement plays in employee experience.
• Experience building out adoption analytics capability related to Workplace Technologies (mechanisms to collect, measure and present adoption success).
• Positive point of view.
• Cost conscious mindset.
• Experience implementing Agile ways of working - desirable.
• Experience with Human centred design - desirable.
• Growth mindset
• someone who passion for technology and delivering innovation in their services
• someone who is always on the lookout for how things can be done more efficiently, differently and embraces new ways of working.

Working With Us:

We offer flexible work arrangements, wellbeing and professional development opportunities, and a culture that values diversity and inclusion.

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