Cinema Support Professional

4 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $53,500 - $68,500

Job Title: Cinema Support Professional

Job Overview:

This role is responsible for providing excellent customer assistance and presentation within a cinema entertainment complex.

The Cinema Support Professional will undertake induction and training to develop skills and knowledge in areas such as cleanliness, product presentation, stock replenishment, and customer service.

  • Complete all duties according to standard operating procedures.
  • Maintain a high standard of cleanliness and hygiene throughout the cinema complex.
  • Prepare food and beverages for sale while adhering to quality and presentation standards.
  • Replenish stock in accordance with merchandising planograms.
  • Conduct ticket checks and provide assistance to customers during online check-in.
  • Enhance the overall customer experience by demonstrating knowledge of products and services offered.
  • Undertake minor maintenance and repairs as required.
  • Manage lost property and maintain awareness of fire and emergency procedures.
  • Attend mandatory training sessions and adhere to designated protocols.
Required Skills and Qualifications:
  • Basic Maths and English competency.
  • A customer-focused mindset and dedication to delivering exceptional customer sentiment.
  • A team-oriented approach, fostering collaboration among colleagues.
  • Effective communication with all team members.
  • Ability to make informed decisions.
  • Presentation and grooming standards.
  • Commitment to adhering to policies and procedures.

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