
Credit Collections Specialist
5 days ago
Join a High-Performance Credit Team
We are seeking an experienced professional to support our high-volume accounts receivable portfolio. The ideal candidate will have strong reconciliation skills and experience resolving complex payment discrepancies.
This is a fantastic opportunity for someone who enjoys solving problems, working directly with large corporate customers, and taking ownership of the collections process in a fast-paced environment.
- Manage a portfolio of Enterprise customer accounts totaling over $10M in receivables.
- Collect on past-due invoices via email, phone, and customer billing portals.
- Review and interpret check remittances, resolve short-pays, and reconcile discrepancies.
- Investigate outstanding balances and deductions in collaboration with internal teams.
- Perform account reconciliations and maintain accurate documentation.
- Review and release credit holds in accordance with established company policy.
- Identify patterns and root causes of payment delays and recommend process improvements.
- Location: Charlotte
- Schedule: Hybrid; flexible start between 7:30am and 9:00am
- Compensation: Up to $80k, commensurate with experience
- 3+ years of B2B credit and collections experience, supporting major accounts in a high-volume setting.
- Strong reconciliation skills and experience resolving complex payment discrepancies.
- Proficiency in Excel, including PivotTables and VLOOKUPs.
- Experience working with ERP systems (NetSuite a plus) and customer billing portals.
- Comfortable managing large corporate accounts and working cross-functionally.
- Strong initiative, accountability, and follow-through.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Join a growing credit team in a stable and nationally recognized company.
- Be part of a supportive and empowered team that values ownership and initiative.
- Flexible work schedule with partial remote options based on performance.
- Competitive compensation, benefits, and long-term career development potential.
- Manufacturing
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