System Specialist, Loyalty

1 month ago


Brisbane, Queensland, Australia Virgin Australia Full time

Role Overview

Virgin Australia is seeking a highly skilled System Specialist, Loyalty to join our team. As a key member of our technology support team, you will be responsible for providing end-to-end functional expertise of loyalty systems and acting as a conduit into the wider technology support teams.

Key Responsibilities

  • Provide technical expertise and support for loyalty management systems and integrations between loyalty, marketing, and other systems.
  • Develop and maintain a deep understanding of end-to-end loyalty processes and identify opportunities for continuous improvement.
  • Collaborate with technology support teams to quickly identify and resolve complex issues.
  • Contribute to larger technology projects to ensure delivery of technology solutions that meet business needs.

Requirements

  • Tertiary qualification in Information Systems or equivalent experience in a similar role.
  • Demonstrated experience in understanding and analysing business issues and translating them into business requirements and system solutions.
  • Knowledge of Identity Access Management and PING technology is highly advantageous.

What We Offer

  • Discounted flights for you and your loved ones.
  • A flexible, hybrid work style.
  • Beautiful offices in Brisbane and Sydney.
  • Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide.


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