Customer Service Representative Opportunity
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team in providing exceptional service to our guests and residents.
About the RoleThis is an exciting opportunity for a customer-focused individual who can deliver high-quality service in a fast-paced environment.
Key Responsibilities:- Manage emails and phone calls efficiently
- Handle check-ins and check-outs with professionalism
- Play a key role in ensuring smooth hotel operations
To be successful in this role, you will need:
- A minimum of 1 year's experience in a similar customer-facing role
- Previous experience using RMS9 and Cloud Hospitality Software is an advantage
- Strong ability to use basic Microsoft Office systems
- The ability to problem solve and work independently
- Excellent communication and interpersonal skills
- Effective time management and organizational skills
As a valued member of our team, you can expect:
- Career progression opportunities
- An immediate start date
- A growing company with ongoing career development
- A central working location close to public transport
- Modern workspaces with higher-end facilities
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