Delivering Exceptional Customer Experiences
2 weeks ago
Effective Team Leadership and Performance is key to our success as an Assistant Manager. This role plays a pivotal part in leading teams, guiding them through clear direction, coaching and support to deliver exceptional customer experiences.
Key Responsibilities:
• Utilize strong business acumen and commitment to continuous improvement to drive profit growth, create a positive work culture and optimize operational efficiency
• Foster leadership skills by demonstrating expertise in multitasking, inspiring and supporting team members to achieve their best every day
• Champion the customer experience while maintaining high standards of quality, safety and customer satisfaction
Requirements:
• Proven management experience with a strong track record of delivering results, preferably in the hospitality industry
• Excellent leadership, communication and interpersonal skills to inspire and motivate teams towards shared goals
• A commercial mindset with ability to translate direction into actionable plans and drive sales growth
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