Desktop Support Specialist
4 weeks ago
Axiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.
We are seeking a skilled Desktop Support Officer to join our team. As a key member of our IT support team, you will be responsible for providing timely and accurate assistance to end-users within our desktop computing environment.
Key Responsibilities:
- Provide technical support for desktop computing environment, including troubleshooting and resolving hardware and software issues.
- Assist with the installation and configuration of new hardware and software.
- Develop and maintain knowledge of IT systems, including Windows operating systems, Microsoft Office applications, and PC/Laptop hardware.
- Collaborate with other team members to ensure seamless service delivery.
- Provide excellent customer service and communication skills to end-users.
Requirements:
- At least 1 year of relevant experience in a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic knowledge of IT systems, including Windows operating systems, Microsoft Office applications, and PC/Laptop hardware.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
If you are a motivated and skilled individual looking for a challenging role, please submit your resume to us.
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