Desktop Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Axiom Technologies Full time

Axiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.

We are seeking a skilled Desktop Support Officer to join our team. As a key member of our IT support team, you will be responsible for providing timely and accurate assistance to end-users within our desktop computing environment.

Key Responsibilities:

  • Provide technical support for desktop computing environment, including troubleshooting and resolving hardware and software issues.
  • Assist with the installation and configuration of new hardware and software.
  • Develop and maintain knowledge of IT systems, including Windows operating systems, Microsoft Office applications, and PC/Laptop hardware.
  • Collaborate with other team members to ensure seamless service delivery.
  • Provide excellent customer service and communication skills to end-users.

Requirements:

  • At least 1 year of relevant experience in a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of IT systems, including Windows operating systems, Microsoft Office applications, and PC/Laptop hardware.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and skilled individual looking for a challenging role, please submit your resume to us.



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