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Technical Excellence Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $140,000
Maximize Customer Value with Technical Excellence

As a Technical Consultant, you will play a critical role in ensuring customers achieve their security and network transformation goals.

The ideal candidate will have a strong technical background and excellent customer-centric approach. You will guide customers through the product adoption journey, ensuring seamless deployment, integration, and continuous optimization.

You will drive operational success, best-practice adoption, and long-term customer satisfaction by leveraging your technical expertise and customer-centric approach.

  • Guide customers through the product adoption journey
  • Ensure seamless deployment, integration, and continuous optimization
  • Develop deep relationships with large customers
  • Complete the technical onboarding process for small customers
Required Skills and Qualifications:
  • Strong technical background
  • Excellent customer-centric approach
  • Ability to develop deep relationships with customers
  • Strong communication and problem-solving skills
Benefits:
  • Hybrid work model providing flexibility and freedom
  • Employee recognition programs
  • 'Blast Talks' learning series and team celebrations
About This Role:

This role is perfect for individuals who are passionate about delivering exceptional customer experiences and driving business growth through technical excellence.

We are looking for someone who is highly motivated, results-driven, and has a strong desire to learn and grow with our organization.