Customer Experience Specialist

6 days ago


Rockhampton, Queensland, Australia The Just Group Full time

About The Just Group

The Just Group is a leading Australian retail group with a portfolio of 7 brands, including Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.

We are seeking a highly motivated and fashion-conscious Sales Assistant to join our team in Rockhampton. As a Sales Assistant, you will be responsible for delivering an exceptional customer experience, driving sales growth, and contributing to the success of our store.

As a key member of our team, you will work collaboratively with colleagues to achieve individual and store targets, maintain high levels of customer service, and adhere to company policies and procedures.

Key Responsibilities:

  • Provide a genuine and unique experience for every customer aligning with the Dotti brand
  • Work collaboratively within a team environment to achieve both individual and store targets
  • Assist with stock management and processing
  • Assist with set up of store promotions and visual merchandising
  • Minimise stock loss by following company loss prevention policies and procedures

In return for your hard work and dedication, we offer:

  • 50% staff discount on Dotti products
  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
  • The potential to be part of our prestigious Just Future Leaders program to help develop future Store Managers
  • Internal career opportunities across 7 brands and 1,000 retail outlets
  • Opportunities for product incentives

Estimated Salary: $55,000 - $65,000 per annum based on location and experience.



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