Administrative Support Specialist
21 hours ago
We are seeking a highly skilled administrative professional to join our team as a Receptionist.
Key Responsibilities:- To provide exceptional customer service and support to clients and their animals.
- To answer incoming calls with professionalism and accuracy, and transfer calls to the relevant department.
- To facilitate appointment setting and patient admission and discharge processes.
- To ensure daily register balances are reconciled and assist with invoicing and document management tasks.
- To replace merchandise in the waiting room store and maintain a clean and tidy environment.
- To complete general administrative duties and comply with OH&S guidelines.
- To address client issues and resolve conflicts with excellent customer support.
- A current driver's licence.
- Strong experience in a high-volume customer service environment.
- A minimum of 2+ years of experience in administrative and reception roles.
- Intermediate Microsoft Office Suite and IT systems ability.
- Competitive pay and benefits package.
- Access to an employee assistance program.
- Retail discounts and vet discounts.
We strive to build a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts. Our mission is to unleash the potential in every team member.
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