Data Center Engineering Trainee

1 week ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly motivated and detail-oriented Data Center Operations Trainee to join our team at Amazon. As a Data Center Operations Trainee, you will be responsible for assisting in the day-to-day operations of our data centers, including risk management, corrective and preventative maintenance, vendor management, and metric reporting.

Key Responsibilities
  • Assist in the management of contractors, sub-contractors, and vendors to ensure all work performed is in accordance with established practices and procedures.
  • Maintain performance benchmarks, conduct analyses, and prepare reports on critical facility infrastructure operations and maintenance.
  • Generate Change Management requests and Incident Management tickets as directed.
  • Contribute to documentation relevant to business and facility operations.
  • Assist with the installation of racks and provision of power/cooling within constraints.
  • Participate in routine maintenance and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
  • Assist with the management of facility assets and provision of infrastructure and inventory asset management as directed.
  • Participate in Construction and Operational Meetings as required.
  • Assist with Work Order compliance and review of contractual SLAs.
  • Interface with Infra Ops teams for day-to-day operational requirements.
  • Assist in the resolution of any infrastructure engineering or services issue.
  • Deliver exceptional customer service and satisfaction.
  • Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.
Requirements
  • Interest in maintenance of a Data Center or Critical space facility.
  • Strong verbal and written communication skills.
  • Strong leadership and organizational skills.
  • Strong attention to detail.
  • Facilities Management mindset.
  • Ability to prioritize in complex, fast-paced environment.
  • Physical Security protocol awareness.
  • Computer literate, confident with Office Suite.
  • This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health and safety guidelines.
Preferred Qualifications
  • Degree or Technical (Military/Trade School) Degree Cert IV and relevant experience.
  • Data Center Engineering/Operations Experience.
  • Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.

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