Retail Department Manager

3 days ago

Melbourne, Victoria, Australia Officeworks Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retail Department Manager to lead our team at Officeworks Ltd. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

  • Customer Service Expertise: Provide outstanding customer service, ensuring every customer leaves satisfied with their experience.
  • Team Leadership: Lead and motivate your team to achieve sales targets and Key Performance Indicators (KPIs).
  • Training and Development: Train and develop your team to enhance their skills and performance, making them retail rockstars.
  • Inventory Management: Ensure stock levels are maintained, and customers have access to everything they need.
  • Visual Merchandising: Create a visually stunning shopping experience that is safe and appealing to customers.
  • Collaboration: Work closely with fellow leaders and departments to achieve overall store success.
About You

We are looking for a Retail Department Manager with a solid track record in retail leadership, a passion for delivering exceptional customer experiences, and outstanding communication skills. You should be able to thrive in a fast-paced environment, juggle shifting priorities, and be willing to get your hands dirty to ensure everything runs smoothly.

  • Leadership Experience: Proven leadership experience in retail, with a focus on customer service and team development.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and customers.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Adaptability: Ability to adapt to changing priorities and environments, with a focus on delivering results.
About Our Culture

At Officeworks Ltd, we value our team members and strive to create a positive and inclusive work environment. We offer a range of benefits, including:

  • Monthly Rostered Days Off (RDOs): Enjoy regular days off, in addition to your standard leave entitlements.
  • Team Member Discounts: Receive discounts on products and services across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Work-Life Balance: Enjoy a great work-life balance, with only one weekend shift required every three weeks.
  • Growing Families Policy: Take advantage of our industry-leading Growing Families policy.

We are an equal opportunity employer, committed to creating an inclusive environment for all employees. If you are a motivated and experienced Retail Department Manager looking for a new challenge, we encourage you to apply.

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