Personal Banking Liaison

2 days ago

Warwick, Australia beBeeCustomerService Full time $56,000 - $88,000

About the Role

As a customer-centric banking professional, you will play a vital role in delivering exceptional service and building long-term relationships with our customers. Your primary responsibility will be to handle customer transactions and everyday banking conversations.

Key Responsibilities

  • Engage with customers in-branch and over the phone, connecting them to relevant products and providing expert financial advice.
  • Take ownership of customer requests and follow up on agreed actions, ensuring seamless resolution and satisfaction.
  • Stay up-to-date with new banking products and services, utilizing this knowledge to educate customers and enhance their overall experience.

About Our Approach

We prioritize diversity, flexibility, and equal opportunities in our workplace, fostering a supportive team environment where employees can thrive.

Your Success Factors

  • Previous customer service experience, preferably in sales or a related field.
  • Ability to build strong relationships and manage them for the long-term, leveraging effective communication and interpersonal skills.
  • A solid understanding of business principles and financial concepts is an advantage in this role.

What We Offer

  • A competitive salary and opportunities for career growth and development.
  • Flexible work arrangements and special benefits for our team members.
  • Generous parental leave policies and paid volunteer opportunities.

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