Conflict Resolution Specialist

1 week ago

Melbourne, Victoria, Australia beBeeDisputeResolution Full time $90,000 - $124,000

We empower customers to access what they need and maintain financial well-being by splitting payments in four for both online and in-store purchases.

The Role

You will handle and resolve customer and merchant disputes fairly, transparently, and timely. You will be the key point of contact within our Customer Service team for all escalated disputes.

  • Investigate, manage, and resolve escalated and complex customer and merchant disputes.
  • Support the Customer Service team with escalated complaints.
  • Prepare detailed responses to external dispute resolution bodies and consumer advocacy groups.
  • Analyze complaint data to improve processes.
  • Manage multiple cases simultaneously and efficiently.

You will focus on providing a supportive customer experience and ensuring fair outcomes are achieved. We strive for fairness, equality, and inclusivity in building our workplace.

This role requires collaboration with colleagues across multiple time zones and may require work outside normal business hours.

  • Conflict Resolution Specialist

    11 hours ago

    Melbourne, Victoria, Australia beBeeConflictResolution Full time $120,000 - $150,000

    Job Title: Conflict Resolution SpecialistAbout the Role:This position is focused on resolving conflicts and providing expert advice to entitlements managers and case managers. The successful candidate will work collaboratively with a team to provide legal and technical guidance, represent the organization at conciliation conferences, and maintain open...

  • Conflict Resolution Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeConflictResolution Full time $140,000 - $170,000

    Job Title:Conflict Resolution SpecialistThis role involves supporting a high-performance culture and acting as a senior specialist in managing high-risk issues such as workplace investigations, conduct, ill-health, redundancies and restructures, some senior performance issues, and other employee relations matters.The ideal candidate will have the ability to...

  • Senior Conflict Resolution Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeDispute Full time

    Dispute Resolution SpecialistWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team. This is an exciting opportunity to work in a dynamic and growing company, where you will be responsible for investigating and resolving complex customer and merchant disputes.As a key member of our dispute resolution team, you will be...

  • Technical Conflict Resolution Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeCompliance Full time $100,000 - $120,000

    Job Title: Technical Conflict Resolution Specialist.About the Role:We are seeking an experienced professional to fill a challenging role as Technical Conflict Resolution Specialist.This is a fantastic opportunity for someone with strong analytical and communication skills to join our team in a dispute resolution capacity.The ideal candidate will have...

  • Senior Conflict Resolution Advisor

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $85,000 - $110,000

    Dispute Resolution Specialist RoleWe are seeking a skilled Dispute Resolution Specialist to join our team in Melbourne, AU. As a key point of contact for escalated disputes, you will investigate and resolve complex customer and merchant complaints in a fair and timely manner.Main Responsibilities:Investigate, manage, and resolve escalated and complex...

  • Family Conflict Resolution Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeConflict Part time $100,000 - $125,000

    Better Family Conflict Resolution empowers people to become more resilient and experience improved wellbeing. Our purpose is to help individuals determine their futures.We are a community-focused not-for-profit organisation providing psychological and community support services across Victoria.This role offers an opportunity to provide high-quality family...

  • Conflict Resolution Professional

    1 week ago

    Melbourne, Victoria, Australia beBeeDisputeResolution Full time $80,000 - $120,000

    About the JobWe are seeking a Dispute Resolution Specialist to handle workers compensation claims.This role will be responsible for representing our company throughout the conciliation process, determining fair outcomes for disputed matters relating to workers compensation claims.You'll meet with injured workers, conciliators, panel members and legal...

  • Conflict Resolution Manager

    49 minutes ago

    Melbourne, Victoria, Australia beBeeDispute Full time $145,000 - $175,000

    Lead Dispute Resolution SpecialistWe are seeking a skilled Lead Dispute Resolution Specialist to join our team in Melbourne, AU.The role involves managing a team of specialists who resolve AFCA and FDRS complaints.Key Responsibilities:

  • Conflict Resolution Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeRiskAssessment Full time $80,000 - $150,000

    Job Title: Conflict Risk Assessment ProfessionalAbout the RoleThis position involves exposure to a diverse range of matters with daily interactions with colleagues worldwide. On a daily basis, you will be:Analyzing and evaluating conflict search requests;Conducting extensive corporate affiliation and client quality research;Applying relevant professional...

  • Conflict Resolution Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWorkplace Full time

    About Workplace Relations Specialist RoleJob DescriptionWe are seeking a seasoned professional to join our team as a Workplace Relations Specialist. In this role, you will play a key part in managing complex employee relations matters and supporting best-practice approaches to workplace investigations and issue resolution.Key responsibilities will include...