
Night Shift Team Lead
2 days ago
About Our Night Shift Team Lead Role
Our stylish hotel is situated in the eastern suburbs of Melbourne, offering a range of amenities including a restaurant, bar and conference facilities.
Your Key Responsibilities
- Deliver exceptional customer service and drive guest loyalty
- Respond to customer complaints and resolve issues efficiently and professionally
- Manage daily operations of hotel outlets and complete revenue postings
- Build genuine connections with guests
- Foster a positive team culture and maintain a high level of health and safety
Requirements and Qualifications
- Availability to work night shifts from 11pm - 7am on a rotating roster
- 'Guest Obsessed' passion for hospitality
- Experience with Opera PMS system
- Excellent attention to detail and communication skills
Why Join Our Team?
We are part of Australia's largest hotel network with over 50 brands and 5,100+ hotels operating in 110 countries. We support our staff to grow and learn every day, making sure that work brings purpose to their lives.
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