
Front-Line Support Professional
4 days ago
We are seeking a skilled and compassionate individual to join our front-line team as a key point of contact for residents, visitors and staff.
This is an exciting opportunity to provide administrative support, ensuring a warm and welcoming experience for everyone who interacts with us.
Key Responsibilities:- Provide exceptional customer service, greeting all visitors and providing assistance as needed
- Offer administrative support including accounts, office and reception duties
- Ensure a hospitable and helpful service to residents, relatives, visitors and staff
- Answer phone calls in a courteous and timely manner
- Assist residents and visitors with general enquiries
To thrive in this role, you will possess:
- Strong empathy and patience when interacting with elderly residents
- Outstanding communication skills, both verbal and written
- A reliable, friendly and professional manner at all times
- Work in a supportive and caring environment
- Fun, friendly and collaborative team atmosphere
- Regular employee recognition and appreciation
- Opportunities for professional development and career growth
- Access to exclusive benefits and discounts
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