
Facilities Technology Implementation Specialist
1 week ago
This is an exciting opportunity to join our team as a Workplace Systems Transformation Specialist on a 3 year fixed term contract.
The role will be responsible for the implementation and operational readiness of a new space management and desk booking solution across the organisation. This includes effective coordination of Workplace Solutions requirements, data, systems integration, training, and user adoption from project initiation to business-as-usual and beyond.
Key Responsibilities:- Planning & Build Phase
Serve as the Workplace Solutions lead in collaboration with the Project Manager, this position is responsible for the space management and desk booking project, collaborating closely with IT, Data & Cyber (DDC), HR, Change Management, Real Estate Analyst, Workplace Planner, and Regional Managers.
Liaise with internal stakeholders to further define and document existing system and user requirements.
Coordinate Workplace Solutions data mapping, cleansing, and vendor inputs to ensure alignment with vendor system requirements. - Implementation & Post-Go-Live Phase
Coordinate Workplace Solutions user acceptance testing, validate system configuration, and support refinement based on feedback.
Support Workplace Solutions data integration, system readiness, and configuration validation.
Support development and coordination of training materials and onboarding resources, in collaboration with the dedicated Change Manager.
Liaise with and guide internal stakeholders to validate business needs and ensure alignment of functionality with operational use.
Track adoption and usage metrics, monitor data readiness, report risks, and provide regular updates to Workplace Solutions leadership.
Support the transition to steady-state operations, develop operational documentation, embed data stewardship processes, and contribute to continuous improvement.
You will have:
- Demonstrated experience in implementing a workplace/facilities technology platform, IWMS is preferred (e.g., IBM Tririga, Manhatten, Archibus, Serraview, etc.).
- A strong understanding of workplace and space management principles.
- Experience managing and integrating large data sets, preferably related to property or facilities.
- A background in project coordination within complex organisational environments.
- Experience developing user training resources and supporting user adoption.
- Excellent stakeholder management skills, with the ability to work collaboratively across business functions.
- Familiarity with change management principles and working within structured change environments.
- Tertiary qualifications in Facilities Management, Property, Architecture, Information Systems, Project Management or a related field (highly desirable).
- Certifications or training in IWMS platforms (e.g. IBM Tririga, Manhatten, Archibus, Serraview, etc.) or relevant workplace systems (highly desirable).
- Eligibility to hold an Australian Defence security clearance or eligibility to obtain.
We offer a workplace that truly cares about your wellbeing. Our people are diverse and we value the variety of perspectives this brings. We know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best. As Australia's largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at our organisation.
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