Guest Experience Officer

4 weeks ago


Bonny Hills, Australia Ingenia Communities Full time
{"title": "Guest Experience Officer", "description": "About the Role

We are seeking a Guest Experience Officer to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests.

The successful candidate will be responsible for welcoming guests, explaining the park and its amenities, and promoting Ingenia Holidays as the ideal holiday destination.

This is a casual role with the potential for additional hours to be picked up during peak periods.

Key Responsibilities
  • Welcome guests to Ingenia Holidays and provide information on the park and its amenities
  • Actively promote Ingenia Holidays as the ideal holiday destination
  • Direct guest check-in and check-out and attend to general receptionist duties
  • Ensure high levels of customer service are maintained at all times
  • Contact housekeeping or maintenance staff when guests report problems
About You
  • Exceptional customer service skills
  • Previous experience in a similar role or industry
  • Computer literacy using Microsoft Suite and booking software
  • Passionate about the tourism industry with a strong sales ability
  • Team player with strong attention to detail and organizational skills
What We Offer
  • A rewarding and challenging opportunity
  • Security working for an ASX listed organization
  • Excellent discounts on Ingenia Holidays
", "lang_code": "en"}

  • Bonny Hills, Australia Ingenia Communities Full time

    Guest Experience Officer Bonny Hills NSW 2445, Australia Req #11493 Friday, 18 October 2024You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Experience Officer to join our team at Ingenia Holidays Bonny Hills. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Welcome guests to our...


  • Cecil Hills, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Michael Clarke Recreation Centre - Carnes Hill 2171** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for...


  • Adelaide Hills, Australia Scouts SA Full time

    Posted: 16/10/2024 Closing Date: 30/10/2024 **Job Type**: Casual Location: Woodhouse Adventure Park - Adelaide Hills Job Category: Customer Service **About Us** Scouts SA is a South Australian not-for-profit organisation, with local and national impact. We inspire young people to learn new ways to build resilience, friendships and a taste for...


  • Surry Hills, Australia 57 Hotel Full time

    57 Hotel is a 100 room boutique hotel in Surry Hills. An opportunity for a Superstar like you has become available to join our current passionate and energetic team. The main purpose of this role is to provide superior service to our guests making their experience here at 57 Hotel "Exceptional, and Unique". KEY RESPONSIBILITIES: - Welcome our guests at...

  • Guest Service Agent

    5 months ago


    Surry Hills, Australia Paramount House Hotel Full time

    Paramount House Hotel is currently seeking an enthusiastic and dedicated Guest Service Agent to join our Front Desk team on a Part Time basis. The role involves a wide variety of responsibilities with the guest experience always at the forefront: taking care of the guest’s arrival and departure, responding to enquiries as well as performing administrative...

  • Guest Services Agent

    4 weeks ago


    Surry Hills, Australia TFE Hotels Full time

    We’re looking for a Guest Services Agent with a twist at Adina Apartment Hotel Surry Hills. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the...

  • Reservations, Events

    5 months ago


    Surry Hills, Australia ALFIES Full time

    Everyone has a part to play - Liquid & Larder’s success is built on the people that work with us. We’re looking for people who understand how a great hospitality experience both front and back of house is the sum of many parts. **Host** Liquid & Larder, the trailblazing group behind Bistecca, The Gidley, The Rover and Alfie’s are looking for someone...

  • Experience Manager

    7 months ago


    Hills District, Australia UOA Hospitality Full time

    THE JOBSCOPE - Lead, train, and motivate the team, including host/hostess, head hostess, assistant hostess, assistant experience manager, and support staff. - Develop and implement training plans, creating schedules that consider peak hours and staffing needs. - Organize and conduct staff meetings and training sessions. - Interact with guests to address...

  • Guest Service Agent

    7 months ago


    Surry Hills, Australia Paramount House Hotel Full time

    We are seeking an enthusiastic Guest Service Agent to join our Front Desk team on a Full Time basis. The role involves a wide variety of responsibilities with the guest experience always at the forefront: taking care of the guest’s arrival and departure, responding to enquiries as well as performing administrative tasks and providing insightful advice on...


  • Surry Hills, Australia La Vie Hotels and Resorts Full time

    La Vie Hotels & Resorts are currently seeking a Front Office Supervisor for Adge Hotel & Residences, a premier destination in Surry Hills. Immerse yourself in a truly distinctive design experience at this exceptional hotel that embodies the spirit of a vibrant neighbourhood, where the worlds of fashion, music, art, food, and culture converge to offer an...


  • Surry Hills, Australia Paramount House Hotel Full time

    Paramount House Hotel is seeking an enthusiastic Guest Service Agent to join our Front Desk team on a Full Time basis. The role involves a wide variety of responsibilities with the guest experience always at the forefront: taking care of the guest’s arrival and departure, responding to enquiries as well as performing administrative tasks and providing...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleWe are seeking a reliable and detail-oriented individual to join our team as an Amenity Cleaner at Ingenia Holidays Bonny Hills. This is a casual position with the potential for additional hours during peak periods.ResponsibilitiesEnsure all appliances are clean and in working orderMaintain the cleanliness and tidiness of common areasPerform...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleWe are seeking a friendly and professional cleaner to join our team at Ingenia Holidays Bonny Hills. This is a casual position with the potential for additional hours during peak periods.Responsibilities:Ensure all appliances are clean and in working orderKeep common areas clean and tidyPerform other duties as assigned by managementRemove...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleWe are seeking a friendly and professional cleaner to join our team at Ingenia Holidays Bonny Hills. This is a casual position with the potential for additional hours during peak periods.ResponsibilitiesEnsure all appliances are clean and in working orderKeep common areas clean and tidyPerform other duties as assigned by managementRemove...


  • Bonny Hills, Australia Ingenia Communities Full time

    Housekeeping Attendant Bonny Hills NSW 2445, Australia Req #11427 Wednesday, 18 September 2024You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll...


  • Bonny Hills, Australia Ingenia Communities Full time

    Housekeeping Attendant Bonny Hills NSW 2445, Australia Req #11427 Wednesday, 23 October 2024You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleWe are seeking a friendly and professional Amenity Cleaner to join our team at Ingenia Holidays Bonny Hills.This is a casual position with the potential for additional hours to be picked up during peak periods.ResponsibilitiesEnsure all appliances are clean and in working orderEnsure all common areas are kept in a clean and tidy stateAny other...


  • Bonny Hills, Australia Ingenia Communities Full time

    About the RoleThis role involves ensuring the cleanliness and organization of our facilities, including appliances, common areas, and amenities. The ideal candidate will have previous cleaning experience, excellent customer service skills, and the ability to work with minimal supervision.Responsibilities:Ensure all appliances are clean and in working...


  • Surry Hills, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Adina Apartment Hotel Surry Hills. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold...