Success Manager Professional

1 week ago


Melbourne, Victoria, Australia The Simpro Group Pty Ltd Full time

We are committed to fostering a culture of growth, accountability, and customer-centricity at The Simpro Group Pty Ltd. As a Success Manager Professional, you will be instrumental in driving customer satisfaction and loyalty through proactive communication and strategic account management.

Job Description

The Success Manager Professional will be responsible for:

  • Maintaining regular contact with customers to understand their needs and preferences.
  • Identifying opportunities to enhance customer experience and implement solutions that meet their evolving requirements.
  • Working closely with cross-functional teams to deliver tailored support and services.
  • Collaborating with colleagues to develop and implement strategies that drive customer growth and retention.
What We Offer
  • A dynamic work environment that values innovation, teamwork, and customer satisfaction.
  • Opportunities for growth, development, and career progression within a rapidly expanding organization.
  • A competitive compensation package and benefits that reflect our commitment to employee well-being.


  • Melbourne, Victoria, Australia ADAPT Full time

    At ADAPT, we are looking for a skilled Client Success Professional to join our team.This role involves guiding C-level executives and vendor sales & marketing teams through seamless event experiences.The ideal candidate will have excellent relationship-building skills, the ability to work cross-functionally, and a passion for delivering exceptional...


  • Melbourne, Victoria, Australia Digital First Australia Full time

    Digital First Australia is a rapidly expanding digital consultancy and Microsoft partner, dedicated to driving organisational efficiency and delivering exceptional value to our clients.We blend innovative strategic thinking with industry best practices and design excellence to empower people and enhance commercial performance.Our client-centric approach...


  • Melbourne, Victoria, Australia Jenkin Beattie Full time

    Enterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...


  • Melbourne, Victoria, Australia Promapp Full time

    About Promapp:We're a global leader in process excellence, empowering organizations to achieve their goals through efficient and effective business processes.Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on our expertise to drive digital transformation journeys by streamlining, automating, and optimizing their business...


  • Melbourne, Victoria, Australia Jenkin Beattie Full time

    Enterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...


  • Melbourne, Victoria, Australia Smiths Group plc Full time

    About the JobWe are seeking a Partner Success and Growth Professional to join our team in Smiths Group plc.In this role, you will be responsible for developing and implementing strategies to grow and develop our channel partner network across a designated region.You will identify potential partners, build and maintain strong relationships, drive sales...


  • Melbourne, Victoria, Australia Lyrebird Health Full time

    The Customer Success Manager - SMB at Lyrebird Health is responsible for overseeing the successful onboarding and continued satisfaction of our small business customers. This role requires a unique blend of business acumen, technical expertise, and interpersonal skills.Key responsibilities include:Developing and executing customer success strategies to drive...


  • Melbourne, Victoria, Australia nCino Full time

    nCino, the global leader in cloud banking, offers a challenging opportunity for individuals who want to contribute to customer success.Job OverviewThis role requires a skilled professional who can lead impactful interactions between customers and internal teams to drive business growth and expansion.Key ResponsibilitiesYou will own the ultimate...


  • Melbourne, Victoria, Australia Tideri Jobbörse Full time

    About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has...


  • Melbourne, Victoria, Australia black Full time

    SummaryOur Client Success Managers (CSMs) work with our school partners to build and foster strong relationships. CSMs ensure partner schools are set up for success and see the value in Edrolo's products. As a CSM you will work with schools throughout the school year; from setting them up with specific school strategies and training, checking in and...


  • Melbourne, Victoria, Australia United Carriers Full time

    We are looking for a highly motivated Customer Service Executive to join our team at United Carriers. As a key member of our customer service team, you will be responsible for handling day-to-day customer support tasks, ensuring customer satisfaction and effective management of customer service processes.About the RoleIn this role, you will:Provide timely...


  • Melbourne, Victoria, Australia Monks Full time

    In this role, you will play a pivotal part in fostering successful partnerships with enterprise businesses, focusing on driving growth and optimizing client experiences. Your collaborative efforts with our cross-functional teams will lead to the development of tailored solutions that address the unique needs of our clients.As a seasoned Client Management...


  • Melbourne, Victoria, Australia Equiem Full time

    This role is a mid-to-senior level position that reports directly to the Regional Director of Customer in APAC.You will be working closely with the customer success, sales, marketing, and product teams to ensure seamless service delivery and execution of client strategies.Main Responsibilities:Build and maintain strong relationships with key decision-makers...


  • Melbourne, Victoria, Australia nCino Full time

    nCino is a cloud banking platform that offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.Job Profile SummaryAs a Success Program Manager, you are ultimately responsible for ensuring the success of a small portfolio of nCino's customers. As a Success Program Manager, you will be responsible for driving...


  • Melbourne, Victoria, Australia Jenkin Beattie Full time

    At Jenkin Beattie, we are a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market.We provide workflow and automation software that makes lives easier for our customers, increasing their ability to focus on core business and revenue generating activities.We are seeking an exciting new...


  • Melbourne, Victoria, Australia Auror Full time

    This is a Customer Success Manager role with one of the leading companies in AU right now -- Auror -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Auror ## **Description** **About Auror** At Auror, we're empowering the retail industry to tackle theft and Organised...


  • Melbourne, Victoria, Australia E1 (AU NZ) Full time

    Get AI-powered advice on this job and more exclusive features.Put simply, we're a SaaS company headquartered in Richmond whose ambition is to become the global industry standard procurement platform in the commercial construction industry. In the last year more than 94,000 organisations have used our platform to tender over 14,000 projects worth a total of...


  • Melbourne, Victoria, Australia Ordermentum Full time

    Direct message the job poster from OrdermentumHead of People & Culture @ Ordermentum Pty Ltd | Culture, Leadership, CollaborationThis role could be based in either Melbourne or SydneyDo you want to join a team striving to transform how an industry trades through technology?Do you want to be part of a fun, diverse team of over 100 who are rapidly growing in a...


  • Melbourne, Victoria, Australia The Simpro Group Pty Ltd Full time

    Join to apply for the Customer Success Manager role at Simpro Software.First Things First - What We Can Offer YouGenerous parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth, development and career progressionFun team camaraderie and eventsPaid volunteer leave daysPublic holiday...


  • Melbourne, Victoria, Australia Certify Full time

    Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making...