
Complex Case Management Specialist
1 week ago
HR Complex Case Officer and Manager
Job Description- Manage and investigate complex, sensitive cases with guidance from a Team leader.
- Interpret and apply relevant legislation, policy, and the Enterprise Agreement.
- Write and present clear and credible briefings, reports, and recommendations.
- Identify and escalate risks appropriately, providing informed analysis and options.
- Build trusted relationships with stakeholders, including union representatives and managers, and contribute to a respectful, ethical, and inclusive team culture.
- Develop case handling strategies for high-risk matters that cut across case types.
- Give clear, credible advice to managers and senior executives, guiding them to navigate risks and make sound, defensible decisions aligned with APS standards.
Brisbane CBD, Canberra, Hobart, or Sydney CBD.
What We Offer- Ongoing or non-ongoing full-time or part-time positions.
- Professional development opportunities.
We embrace the strength of diversity through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from diverse backgrounds.
How to ApplyCandidate information kit available upon request.
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