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Senior ServiceNow Developer
2 weeks ago
ServiceNow Developer Lead Role:
We are seeking a highly skilled and experienced ServiceNow Developer to lead our technical team. As a senior member of our team, you will be responsible for designing, developing, and implementing ServiceNow solutions to meet the needs of our organization.
The ideal candidate will have a strong background in ServiceNow development, with experience in scripting, coding, and architecture. You will work closely with our operational and project teams to deliver high-quality solutions that meet the business requirements.
Key Responsibilities:
- Design and develop ServiceNow solutions to meet business requirements.
- Lead and contribute to the development of technical designs in specific application, infrastructure or functional areas.
- Provide advice to ensure ICT tools and methods are available, understood and employed.
- Scripting, coding and development in ServiceNow to implement modules, features and enhancements.
- Identify and implement improvements, process flows, automation and work closely with internal and external ServiceNow teams to enable better outcomes.
- Work with operational and project teams and vendors to prepare and deliver technical plans, work packages for provisioning/decommissioning environments, implementation of standard offerings, and fulfillment of ICT governance obligations including approved support models.
- Build product roadmaps, requirements collection and release planning and scheduling for core product development.
- Architecture, design, delivery and retirement of APIs, API development frameworks; champion maintainability, portability, reusability, testability, abstraction, ease of use, packaging and backward compatibility in design.
- Monitor applications and middleware to gain knowledge of emerging technologies, architectural paradigms, patterns and principles.
- Use appropriate tools to design and contribute to reusable solution architecture, including detailed component specifications, documentation, use case examples and samples.
- Undertake analysis for internal and vendor proposals, outlining technical viability, identifying potential problems, and proposing effective solutions.
- Lead activities in product delivery, monitor performance, provide advice and assist in formulating solutions to complex system and programming problems.
- Provide advice on technical aspects of the solution, including development, coding, scripting, integration, changes, deviations from specifications, etc., contributing to improvements and implementing technical strategies, standards and practices (including security).
- Leverage specialist expertise and collaborate with other teams and vendors to achieve outcomes for the requesting business unit.
- Build and sustain positive relationships with team members, vendors, clients and stakeholders; be responsive, flexible and adaptable to changing needs.
- Present messages clearly and concisely, focusing on key points and using appropriate language and medium for communication.
- ServiceNow Admin Certification (or higher)
- At least 3 years of hands-on ServiceNow development experience (e.g., ITSM, ITSM Pro, ITOM, CSM, Digital Product Release)
- Extensive ServiceNow development, coding, architecture, administration, enhancements, maintenance and integrations and data management.
- ServiceNow scripting and automation (Business Rules, UI Actions, Client Scripts, Workflow Design).
- ITIL and IT Service Management.
- Experience in the Public sector and large government departments is advantageous.
- Compiled, scripting or query languages: ASP.NET, .Net Core, SQL Server, Angular, React, C#, Glide, HTML and CSS, PowerShell.
- Microsoft Azure knowledge (Azure functions, Azure app services).
- Mid-Senior level
- Contract
- Information Technology
- Government Administration
