Senior ServiceNow Developer

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A new opportunity has opened for a Senior ServiceNow Developer to join Kinetic IT's national Service Automation Practice. Being a key role in delivering successful integration solutions that enhance our customers' operational efficiency and service delivery with ServiceNow. You'll collaborate with other technical experts to lead complex integrations and implementations, while also applying your skills to ITSM, ITOM (Discovery), and Security areas in this platform.

This is a permanent, full-time position offering a flexible split between the office and working from home. We are happy to accept applications from candidates based anywhere in Australia.

Key Responsibilities

• Lead the development and implementation of new integrations, manage enhancements to existing ones, and oversee platform upgrades, updates, and patching.
• Translate complex customer requirements into effective technical solutions using our business standards and methodologies.
• Provide technical oversight and mentorship to other developers, including conducting comprehensive system, functional, and automated testing.
• Lead customer-facing workshops to facilitate project scoping for ServiceNow integrations and other complex technical engagements.
• Manage project items, including business-as-usual (BAU) activities, continuous service improvement (CSI), and minor works.

You're a seasoned ServiceNow professional with a passion for integrations. You bring strong drive and leadership qualities and inspire your team with a hands-on approach, enjoy sharing knowledge amongst our community and mentoring others to foster growth and collaboration.

• Hold current Australian Citizenship to gain required government security clearances.
• Possess a Micro-certification in IntegrationsHub, OR have a deep, demonstrable understanding of this area of the ServiceNow platform.
• Proven experience as a ServiceNow Implementation and/or Integration Developer.
• Experience in a range of enterprise environments with varying complexity.
• Relevant certifications, such as ServiceNow Certified Implementation Specialist or ServiceNow Certified Application Developer.
• A strong understanding of IT service management principles and ServiceNow capabilities.
• Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills to effectively engage with stakeholders.

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities. For more than 25 years, we've partnered with some of Australia's most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future We value individuality and foster an inclusive culture where you're safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do. As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We're proud to be an Indigenous and Veteran-friendly employer.

• Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Advance your career – Access new roles via our internal 'Opportunity Marketplace' careers hub.
• Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needs
• Celebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.
• Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport.

Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au.

You can learn more about our culture and crew online at kineticit.com.au.