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Customer Service Champions for Authentic Mexican Cuisine

1 month ago

Upper Mount Gravatt, Queensland, Australia Mad Mex Full time

About Us

Mad Mex is an Australian owned brand that has been voted as Australia's Top Premium Restaurant Brand. We have over 70 restaurants across the country and a growing pipeline of new locations.

We are passionate about sharing the food and culture of Mexico with our customers every day.

Our team members, known as Luchadores, play a vital role in delivering exceptional customer service and preparing fresh, healthy & authentic Mexican food.

The main responsibility of this role is to prepare and serve high-quality food and beverages while maintaining a clean and welcoming environment for our guests.

As a Customer Service Champion, you will be responsible for:

  • Greeting and serving customers in a friendly and courteous manner
  • Taking orders and serving food and beverages promptly
  • Handling customer complaints and resolving issues efficiently
  • Maintaining a clean and organized workspace, adhering to health and safety standards

We offer competitive salaries starting at AU$18 per hour, career progression opportunities, personal development programs, and a great culture that thrives on our Latin roots and spicy personalities.

Some of the benefits of working at Mad Mex include:

  • Competitive hourly rate: AU$18 per hour
  • Career progression opportunities within the company
  • Personal development programs to enhance your skills and knowledge
  • Opportunity to work in a fast-paced and dynamic environment
  • 50% off all meals when you work a shift
  • A free meal after every 5-hour shift
  • Employee feedback platform to ensure your voice is heard
  • Chance to grow your career with an Australian-owned business

Join our team and become a part of the Mad Mex Familia