Passenger Experience Specialists

6 days ago


Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000
Customer Service Role

At Swissport, we are committed to delivering safe and high-quality services for our clients and their customers. As a Customer Service Agent, you will play a vital role in ensuring a positive experience for all passengers.

  • Ensuring exceptional and safe service delivery
  • Working collaboratively with others as part of a dynamic team environment
  • Maintaining safety as top priority while meeting airline client schedules
  • Delivering efficient and safe services on behalf of airlines

Requirements include:

  • Strong personal skills and ability to be an effective team player
  • Commitment to learning and personal growth
  • Self-confidence and ability to stay calm under pressure
  • Excellent presentation and grooming skills
  • Organisation and time management skills
  • Physical capability to handle passenger baggage and manoeuvre wheelchairs as required
  • Driver's license and fluency in English language
  • Basic-intermediate computer skills

Swissport offers a range of benefits including permanent part-time roles, full training provided, and industry-recognised career progression opportunities.

This is an exciting opportunity for individuals who enjoy working in a fast-paced and safety-focused team environment. If you are passionate about delivering exceptional customer service and have the necessary skills and qualities, apply today



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