Product Solutions Expert

5 days ago


KalgoorlieBoulder, Australia beBeeSupport Full time $90,000 - $115,000

The role of Product Support Specialist/Field Service involves delivering exceptional customer service and reliability solutions for hydraulic rock drill and associated products.

Key Responsibilities:
  • Complete drill rig and lubrication audits & reports
  • Installations, commissioning, and support of products and services
  • Project execution, data recording according to project plans
  • Mentoring & leading by example in service centres
  • Provide product training both internally and externally
  • Trouble shooting and strive to resolve issues and determine proper solutions
  • Document processes for procedural development

Requirements include relevant trade qualifications, underground mining industry knowledge, experience with OEM products, computer literacy, critical thinking skills, innovative thinking, strong written and verbal skills, and excellent internal and external report writing skills.

This is an exciting opportunity to join a dynamic work environment that fosters diversity, sustainability, and innovation. We are seeking individuals who want to develop, grow, and think new, valuing authenticity and unique perspectives.



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