Luxury Retail Ambassador

3 days ago

Melbourne, Victoria, Australia beBeeService Full time

High-Quality Service Host

We are seeking a dedicated and passionate individual to join our team as a Client Host. As a key member of our store staff, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our clients.

  • Daily Life:
  • Support the team in their daily work by offering drinks and refreshments to clients
  • Accompany clients in their journeys in the store
  • Help clients visit the store by guiding them through our universes
  • Concierge Services:
  • Provide bespoke and high-touch hospitality service to clients in collaboration with the sales team
  • Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary
  • Provide information about the neighborhood, store services and other customer inquiries
  • Give information on current events in the city
Key Responsibilities:
  • Relevant customer-facing experience in luxury retail or another high-end service environment
  • Capacity to work collaboratively and in a fast-paced environment with continuously changing priorities
  • Ability to provide information about the neighborhood, store services and other customer inquiries
  • A natural passion for people and service
  • Ability to adapt to different cultures and a real sense of empathy
  • A team player attitude to reach a common goal and go the extra mile
  • Strong communication skills, offering warmth and graciousness in all interactions
  • Fluent English
  • To be a quick learner with a strong sense of curiosity

Benefits:

  • You will be part of a collective adventure, joining a dynamic team with great spirit and high standards
  • You will discover a growing house with a strong and family-based culture and responsible values
  • You will have the chance to build your bespoke career path

About Us:

We value diversity, inclusion and family both within our own walls and in the wider world. We create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our team. We support our individual team members' personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.

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