Retail Store Operations Manager

2 weeks ago


Pakenham, Victoria, Australia Skechers Full time

About Skechers

Skechers is a leading brand in the footwear industry, with a strong presence in Australia. Our retail stores are more than just a place to buy shoes; they embody our brand philosophy.

We are seeking a highly skilled and passionate Retail Store Operations Manager to join our team in Pakenham. If you have a passion for footwear, a flair for leadership, and a commitment to delivering exceptional customer service, we invite you to explore the exciting career opportunities at Skechers Australia.

Role and Responsibilities

  • Operational Excellence: Ensure efficient operation of your store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Team Leadership: Motivate your team to achieve optimal results in KPIs and added value targets across stores.
  • Sales Performance: Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets – acknowledge outstanding results and identify areas of missed opportunity.
  • Wage Management: Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Employee Development: Coach and mentor your team to maintain high team morale and encourage individual development by ensuring training and succession plans are in place.
  • OHS Management: Ensure efficient OH&S management and adhere to state and national OH&S legislation.

Benefits and Culture

  • Discounted Products: Enjoy 40% off Accent Group brands, including Hype DC, Skechers, Platypus, Vans, and many more.
  • Roster Flexibility: Work a Sunday-Thursday roster with two consecutive days off in a row to maintain a healthy work-life balance.
  • Employee Benefits: Access to our 'Employee Benefits' program, which includes discounted Gym Memberships and Health Insurance packages.
  • Career Growth: Training and development opportunities to grow your career.

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