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Student Enrolment Liaison

2 months ago


Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time
About the Role

We are seeking a highly skilled and student-focused Student Enrolment Partner to join our team at Chisholm Institute of TAFE. As a key member of our Student Enquiry and Enrolment team, you will play a vital role in providing exceptional support to our students and ensuring a seamless enrolment experience.

Key Responsibilities
  • Respond to student enquiries and provide accurate programme/course advice to prospective students, ensuring their career goals are met.
  • Enter and maintain accurate data into our client relationship management and student management systems.
  • Provide information and support to facilitate improved enrolment conversion, particularly within digital channels.
  • Liaise with key stakeholders, including employers, schools, and other education providers, to explore pathway options for learners.
  • Collaborate with the wider Student Enrolment Services team, partner delivery area, and Academic Administration to continuously optimise the enquiry and enrolment experience.
About You

We are looking for an undergraduate degree-qualified individual, ideally in business, commerce, or public relations, or with equivalent business and/or marketing experience. You will possess excellent interpersonal and communication skills, including the ability to build rapport and facilitate presentations using online tools.

You will also have effective self-management skills, including the ability to prioritise, problem-solve, meet deadlines, and work effectively as part of a team as well as independently and autonomously.

About Us

Chisholm Institute of TAFE is one of the largest vocational training providers in the state, with a team of over 1,400 dedicated staff supporting 41,000 students. We offer over 400 courses, including nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

We are committed to diversity and inclusion, and we welcome applications from all members of our community. We offer a range of benefits, including professional development opportunities, networking events, and a supportive work environment.