Support Specialist

2 weeks ago

Caloundra, Australia beBeeAdministration Full time $62,499 - $82,499
Administration Support Specialist

We are seeking a dedicated and passionate Administration Support Specialist to coordinate our office.

  • Answer phone calls in a professional manner and direct enquiries to the appropriate department.
  • Greet clients and carers, speak with them regarding our services, and collect compliance items from carers.
  • Keep employee information current, liaise with office staff, and assist with administrative tasks as directed by management.
  • Collaborate with other departments on scheduling tasks when required.

This role requires exceptional communication skills, attention to detail, and the ability to work autonomously and as part of a team. The ideal candidate will have experience in a similar role, proficiency in standard computer programs, and the ability to maintain confidentiality.

Familiarity with customer service principles is desirable, as is experience working in a fast-paced environment. A National Police Check, Current Driver's Licence, and Current First Aid/CPR certificates are mandatory requirements for this position.

Key Responsibilities:

The Administration Support Specialist will be responsible for providing administrative support to our team. This includes:

  • Providing exceptional customer service to clients and carers
  • Assisting with administrative tasks such as data entry and document preparation
  • Liaising with other departments to ensure seamless communication
  • Collaborating with the Rostering Department on scheduling tasks
Requirements:

To be successful in this role, you will need to possess:

  • Exceptional communication and interpersonal skills
  • Proficiency in standard computer programs
  • Able to maintain confidentiality and handle sensitive information
  • Familiarity with customer service principles
  • Experience working in a fast-paced environment
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As an Administration Support Specialist, you will have the opportunity to work closely with our team to deliver exceptional results and make a real difference in people's lives.

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