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Compliance Officer

2 months ago

Brisbane, Queensland, Australia Accord Care Qld Pty Full time

About Accord Care Qld Pty

We are a leading provider of disability support services, committed to delivering high-quality care and support to individuals with disabilities. Our team is dedicated to creating a safe and inclusive environment, where every individual can thrive.

Job Summary

We are seeking a highly skilled Compliance Officer to join our team. As a Compliance Officer, you will play a critical role in ensuring our organization adheres to the National Disability Insurance Scheme (NDIS) guidelines and relevant legislative requirements.

Key Responsibilities

  • Ensure Regulatory Compliance
    • Monitor and ensure our organization's adherence to the NDIS Practice Standards and other relevant regulations.
  • Training and Education
    • Design training information for staff on compliance-related matters, including NDIS standards and organizational policies.
    • Ensure all employees are aware of their compliance obligations and provide ongoing guidance as needed.
  • Internal Audits and Monitoring
    • Conduct internal audits to identify potential compliance risks and areas for improvement.
  • Risk Management
    • Identify and assess compliance risks within the organization.
    • Develop strategies to mitigate identified risks and present strategies to Senior Management.
  • Incident and Complaint Management
    • Oversee the management of incident reporting system to ensure they are handled in accordance with NDIS requirements and organizational policies.
    • Ensure all incidents are properly documented and reported.
  • Reporting
    • Prepare and submit compliance reports to senior management and relevant regulatory bodies.
    • Monitor and relay incident reporting to Service Delivery and Senior Management.
    • Liaise with Service Delivery and submit NDIS Quality safeguards Commission reporting.
  • Stakeholder Engagement
    • Ensure clear and effective communication with internal stakeholders regarding compliance issues and resolutions.
    • Maintain effective communication with external governing agencies regarding reporting i.e. NDIS Quality Safeguards Commission.
  • Documentation and Record Keeping
    • Ensure all compliance-related documentation is maintained accurately and securely.
    • Keep detailed records of compliance audits, training sessions, incident reports, and corrective actions.
  • Review and Adaptation
    • Review compliance policies and procedures to ensure they remain current with changes in legislation and NDIS guidelines.
    • Present recommendations of organizational practices to meet new compliance requirements as they arise.

Requirements

  • Qualifications and Experience
    • Diploma or Tertiary Qualification in Community Services, Quality management frameworks or related field desirable.
    • Proven experience in compliance or risk-related roles, preferably in the disability support services sector.
    • Familiarity with NDIS policies, procedures, and regulations.
    • Organizational and time-management skills.
    • Ability to work independently and as part of a team.
    • Experience using IT platforms and technologies.
    • Strong interpersonal and communication skills.
    • NDIS Workers Screening clearance.