Technical Support Professional

2 days ago


Charlotte Bay, Australia beBeeCloud Full time $60,000 - $85,000

Job Title: IT Support Specialist

We are seeking an IT Support Specialist to join our technology team. This role will be key to delivering excellent support across employees, devices, and cloud-based applications.

This is a primarily on-site job with occasional travel to support other regional offices. The ideal candidate will bring hands-on experience with Microsoft Entra ID (Azure AD) and Intune for user and device management, and thrive in a diverse SaaS environment supporting multiple business applications and systems.

Duties and Responsibilities
  • Deliver Tier 1–2 support for laptops (Windows and macOS), mobile devices, and common IT issues.
  • Administer user accounts, security groups, and device compliance in Microsoft Entra ID (Azure AD) and Intune.
  • Support a variety of SaaS applications, productivity tools, and other business-critical platforms.
  • Handle new hire onboarding and offboarding tasks, including device setup, software provisioning,

The IT Support Specialist will ensure smooth day-to-day technology operations, provide end-user support, and contribute to IT projects that improve efficiency and security.



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