Technical Implementation Engineer/Manager

3 weeks ago

Charlotte Bay, Australia Paymentus Full time
Overview

Paymentus leads the North American marketplace in electronic bill payment solutions and is looking for high performers to join our development team building SaaS Fintech solutions across a range of industries. You will contribute to a massively scalable data platform that is built on top of a world-class enterprise platform supporting thousands of clients and into the millions of transactions daily. Paymentus' success and rapid growth provide employees with opportunities for career advancement.

Senior Technical Implementation Manager – Responsibilities
  • Act as the primary technical point of contact for clients during implementation and guide customers through product configuration and data integration.
  • Collaborate with clients' technical teams to streamline API and SFTP integrations and address technical questions throughout the implementation process.
  • Develop a deep understanding of the product and its configurations; implement and support high-complexity projects, ensuring successful deployment.
  • Actively contribute to troubleshooting and resolving production issues.
  • Work alongside Solution Architects and Project Managers to deliver the best-fit solutions for clients; engage with internal teams to overcome roadblocks.
Required Skills & Qualifications
  • Proficiency in at least two of the following programming languages: C, C++, C#, , Java, Python, PHP
  • Experience with Single Sign-On (SSO) protocols (JWT, SAML)
  • Strong understanding of APIs (REST, SOAP) and data integration
  • Hands-on experience with SQL and relational databases
  • Familiarity with SFTP for secure file transfers
  • Exposure to Big Data technologies is a plus
  • Excellent problem-solving skills and ability to work independently
  • Strong communication skills to interact with both technical and non-technical stakeholders
EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes they need a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or their direct supervisor.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
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