Refuge Family Violence Support Specialist

7 days ago

Melbourne, Victoria, Australia beBeeFamilyViolenceSupportWorker Full time $76,386 - $81,924

About Our Organisation

We offer a comprehensive suite of services to clients and the community across various regions, providing specialist sexual assault and family violence programs and services. These include crisis care support, case management, therapeutic counselling, early intervention, legal programs, professional education and training.

Our goal is to be a leading organisation in supporting people impacted by sexual and family violence, with a client-centred approach that encompasses 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.

About The Role

The Family Violence Refuge Support Worker will provide onsite support to adults and children experiencing or who have experienced family violence and need refuge and crisis accommodation. Working as part of a dynamic team, this role undertakes tasks that directly support the Case Management team(s) in delivering high quality, client centred support to adult and child clients residing in refuge.

This includes working alongside Case Managers to arrange practical support for clients including childcare, medical care, material aid, and transport, while maintaining related record keeping and documentation. As a key team member, the Refuge Case Management Support Worker enhances service efficiency and effectiveness by arranging practical supports, streamlining administrative processes, and working alongside Case Managers to enable them to focus on direct work with clients.

Key Responsibilities

  • Provide onsite support to adults and children experiencing or who have experienced family violence and need refuge and crisis accommodation
  • Work alongside Case Managers to arrange practical support for clients
  • Maintain related record keeping and documentation
  • Enhance service efficiency and effectiveness by arranging practical supports and streamlining administrative processes

Required Skills and Qualifications

To be successful in this role, you will require:

Certificate or Diploma Qualification

A Certificate or Diploma qualification in Social Work, Community Services, Community Development or a related field.

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