Support Worker Refuge

7 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $76,386 - $81,224
About The Role
Our organisation is seeking a Refuge Support Specialist to provide onsite support to adults and children who are experiencing or have experienced family violence and need refuge and crisis accommodation.
As part of our dynamic team, the primary role is to undertake a range of tasks that directly support the Case Management team(s) in delivering high quality, client centred support to adult and child clients residing in refuge.
This includes working alongside Case Managers to arrange practical support for clients including childcare, medical care, material aid, and transport and maintaining the related record keeping and documentation.
The Refuge Support Specialist enhances service efficiency and effectiveness by arranging practical supports, streamlining administrative processes, and working alongside Case Managers to enable them to focus on direct work with clients.
They act as a central point of coordination within the team, ensuring seamless service delivery and timely access to support and resources for adult and child clients of refuge.

Key Responsibilities
* Provide onsite support to adults and children in refuge
* Work closely with Case Managers to arrange practical support for clients
* Maintain accurate records and documentation

Requirements
* Certificate or diploma qualification in social work, community services, community development or a related field
* Foundational understanding of the drivers, dynamics and impacts of family violence
* Ability to develop skills in work with adults, young people, and children from diverse backgrounds facing a range of complex challenges in relation to family violence, homelessness, health and mental health, drug and alcohol use, trauma, and marginalisation.

Benefits
* Flexible working arrangements
* 5 weeks annual leave and access to purchased leave
* Salary packaging
* Health and wellbeing initiatives
* Employee assistance program (EAP)
* Social initiatives

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