VIP Host Strategist

2 weeks ago

Gold Coast, Queensland, Australia beBeeGuest Full time $60,000 - $90,000
Job Title:

Premium Guest Executive

About the Role:

We are seeking a highly skilled and experienced hospitality professional to join our VIP domestic sales and marketing team. As a key member of our team, you will be responsible for implementing strategic initiatives to retain and grow local VIP guests.

You will work closely with senior management to develop and implement business plans, identify new and creative marketing opportunities, and maintain strong interpersonal relationships with key stakeholders.

Main responsibilities include:

  • Managing a dedicated hosting list of local platinum & diamond members
  • Meeting individual KPIs regarding sales targets and the activation of hosted members
  • Maintaining and developing strong interpersonal relationships
  • Representing the organization at hosted events and promotions both on and off site
  • Managing member local accommodation and restaurant reservations requests
  • Managing interdivisional travel bookings and RSVPs to events and promotions
  • Accountability for the management of expenses relating to personalised hosting & invitations to events
  • Actively promoting member benefits and improving marketability of the hosted database
  • Effectively managing guest data via the CRM platform
  • Ensuring compliance with internal policies and regulatory requirements

The ideal candidate will have prior experience in gaming / VIP host roles, with a proven ability to develop relationships and provide excellent customer service. Strong commercial understanding and computer, written and verbal communication skills are essential.

About Our Culture:

Our organization is committed to creating an inclusive workplace culture that values diversity, equity, and inclusion. We are proud to be a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and have been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI).

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