Employment Services Team Coordinator

1 week ago


North Geelong, Victoria, Australia sureway Full time

About Sureway

Sureway Employment and Training is a leading provider of Workforce Australia Employment Services and Disability Employment Services. We deliver innovative programs to job seekers, employers, and learners across NSW, VIC, ACT, and SA.

Our mission is to help people achieve their goals and aspirations in life. We are committed to delivering exceptional services and building stronger communities.

Career Opportunity

We are seeking an experienced Employment Consultant to take on a Team Leader role in our Employment Services team. This is a rare opportunity for an established professional to advance their career and provide support to staff who help clients secure employment.

The successful candidate will have a strong track record of delivering results, mentoring others, and analyzing data to identify performance gaps and development opportunities.

Daily Responsibilities

  • Analyze data to identify areas for improvement and develop strategies to address them.
  • Support the Area Manager in monthly caseload reviews and activity referral reviews.
  • Streamline payment generation processes and improve progress payment processes.
  • Set an example by delivering best practice when assisting clients to secure and maintain employment.
  • Assist with onboarding and ongoing training/coaching of new employees.

Benefits

  • Comprehensive onboarding and staff development program.
  • Work laptops for all employees.
  • Values-based reward program.
  • Flexible working environment with a focus on work-life balance.
  • Performance-based bonuses.
  • Birthday leave.
  • Additional week of leave after 3 years of service.

Requirements

The ideal candidate will have:

  • A valid driver's license.
  • The right to work in Australia.
  • Passed a National Police Check and relevant state-based screens.

Equal Opportunities Employer

Sureway celebrates diversity and welcomes applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.



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