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Facility Cleanliness Specialist

2 months ago

Melbourne, Victoria, Australia Accor Hotels Full time

Company Overview

Accor Hotels is a prominent name in the hospitality industry, recognized for its commitment to excellence and guest satisfaction.

Position Summary

We are currently in search of a dedicated and amiable Public Area Attendant to enhance our service delivery.

Key Responsibilities

  • Maintain the aesthetic appeal of the property and its surroundings to the highest standards.
  • Perform a variety of cleaning tasks across all public areas, both inside and outside, ensuring cleanliness, hygiene, and overall presentation.
  • Utilize specialized cleaning chemicals and equipment safely and effectively.
  • Provide concierge support to residents, which includes managing key security, addressing inquiries, and handling deliveries while ensuring privacy and confidentiality.
  • Oversee the cleanliness of shared facilities such as the pool, gym, and bathrooms, ensuring they are well-stocked and sanitized.

Qualifications

We are looking for candidates who possess:

  • A quick learning ability and comfort in working independently.
  • Physical fitness and a willingness to go above and beyond to ensure a remarkable guest experience.
  • Previous experience in cleaning or maintenance roles within a commercial setting (preferred but not essential).
  • A strong customer service orientation, with a focus on exceeding resident expectations.
  • Reliability and availability for overnight shifts, weekends, and public holidays.
  • Effective communication skills in English, both written and verbal.
  • Valid work rights in Australia.

Benefits

What we offer:

  • Up to 50% discounts on accommodation from your first day, including special rates for friends and family.
  • 30% discount on food and beverages across the Accor network.
  • Opportunities for career advancement within a global hotel brand.
  • Training programs designed to foster your professional growth.
  • A chance to work within a supportive team environment that is central to our operations.

Employment Type

Full-time, Permanent

Why Choose Accor?

With a vast network of over 400 hotels in Australia and New Zealand, and more than 5000 worldwide, Accor provides endless opportunities for career development within a nurturing community of professionals.