Strategic Communications Director

2 weeks ago

Melbourne, Victoria, Australia Xero Full time

Xero is a leading cloud-based accounting platform that empowers small businesses and their advisors to grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities worldwide. As a Senior Communications Manager at Xero, you will play a crucial role in supporting the ANZ Communications team in achieving this purpose.



Key Responsibilities:


  • Drive External Communications – Develop and execute customer and partner communications programs to foster strong connections and showcase the value of Xero and its products to a broad audience.
  • Bridge Teams and Stakeholders – Facilitate collaboration and information flow between the ANZ Communications team, ANZ GTM teams, and key global stakeholders, including Product and Technology Communications.
  • Simplify Complex Information – Translate intricate product, technical, and strategic concepts into accessible, impactful content for small businesses, accountants, and bookkeepers.
  • Develop Compelling Keynotes – Create engaging keynote content for partner events, such as Xerocon and Roadshow, designed to inspire and inform local business leaders.
  • Lead with Passion and Purpose – Motivate team members to deliver their best work and communicate effectively with internal stakeholders across functions.
  • Champion ANZ Communication Needs – Advocate for the unique needs of the ANZ business and communications teams, ensuring alignment and representation in global initiatives.


To succeed in this role, you will need:




  • Stakeholder Excellence – Proven experience in building strong relationships and engaging with diverse stakeholders across all levels, especially in complex, matrixed environments.
  • Exceptional Writing Skills – A flair for creating clear, engaging, and impactful content that translates technical and strategic messages for diverse audiences.
  • Customer-Centric Campaigns – A deep understanding of customer needs and the ability to craft communications that resonate and add value to the customer experience.
  • Commercial & Strategic Acumen – A strategic mindset with a strong grasp of commercial objectives, ensuring communications align with and drive business outcomes.


Xero offers a generous range of benefits, including paid leave, health insurance, life insurance, income protection, wellbeing and sports programmes, employee resource groups, and 26 weeks of paid parental leave for primary caregivers. Join us and do the best work of your life at Xero.

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