
Administrative Campaign Assistant
1 week ago
Role Overview
The Client Support Coordinator plays a vital role in ensuring seamless campaign delivery and exceptional client service. This position requires a highly organised and proactive individual to support the sales team.
Key Responsibilities
- Process client orders with accuracy and efficiency, coordinating media schedules across various platforms.
- Maintain accurate documentation and up-to-date CRM records, including client contact details and sales activities.
- Upload and manage contract documentation in internal systems, communicating creative specifications and deadlines to clients.
- Prepare comprehensive post-campaign reporting, managing client correspondence regarding schedules, materials, approvals, and campaign progress.
- Liaise with internal departments to ensure smooth delivery and alignment across teams.
Requirements
- Proven experience in providing administrative support within a sales or client-focused environment.
- Client-oriented, professional, and responsive in managing requests and communications.
- Strong organisational skills with ability to manage multiple priorities and meet deadlines.
- Proficient in generating reports, managing spreadsheets, and preparing client-ready documents.
- A strong communicator and collaborative team player with attention to detail.
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