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Front Desk Coordinator
3 weeks ago
Job Description:
We are seeking a highly skilled and organized Receptionist to join our team. As the first point of contact for visitors, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our head office front of house corporate reception.
Your primary focus will be on delivering an unbeatable customer experience through warm and professional interactions with visitors, both face-to-face and over the phone. You will also contribute to the development and implementation of office policies by setting up procedures and standards to guide the successful operation of the office.
You will be responsible for maintaining the presentation of the reception area, meeting rooms, and office areas to a high standard. This will include coordinating meetings and staff events, completing administrative duties such as photocopying and mail bookings, and managing customer parking for booked appointments.
Key Responsibilities:
- Meet and greet visitors in a warm and professional manner.
- Deliver exceptional customer service as the first point of contact with stakeholders.
- Contribute to policy development and implementation by setting up procedures and standards.
- Maintain the reception area and office spaces to a high standard.
- Assist with office operations including meetings and events coordination.
- Complete administrative duties such as photocopying and mail bookings.
- Manage customer parking for booked appointments.
Required Skills and Qualifications:
- Prior experience in a reception or corporate administration/customer service role.
- Excellent communication and interpersonal skills.
- Superior organization and time management skills.
- A collaborative approach with a willingness to learn new skills.
About You:
We are looking for someone who is passionate about our purpose and aligned with our core values: Better Together, Be Accountable, People Matter, Think Bigger. If you have a warm and positive interpersonal style, are a reliable team player, and have a willingness to learn and grow professionally, we would love to hear from you.
Benefits:
This is a fantastic opportunity to join a dynamic team and take your career to the next level. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Contact Us:
If you are interested in this exciting opportunity, please submit your application along with your resume and a cover letter outlining your qualifications and experience.
